A hidden gem for relaxation

The lush gardens instantly transported me to paradise. The staff was so friendly and attentive, making every moment enjoyable.

However, the pool area felt limited and could use more loungers—especially during busy times.

Great location by lagoon, but the Wi-Fi was unreliable during our stay.

my stay at this hotel in bacalar was fantastic! the beautiful design and calming pool areas really made this hotel stand out. the friendly staff, especially ruben, who was super helpful, definitely exceeded my expectations.

we had issues with noise at night.

I enjoyed the calming atmosphere during my stay. The library had a great selection of art books that kept me engaged. I found the staff to be friendly and accommodating, making my time here relaxing.

I did notice some noise at night from nearby bars that affected my sleep. The breakfast options were not satisfying enough, and there were a few mistakes with orders at the restaurant.

I really enjoyed my stay. The design is beautiful with calming pool areas. The library is impressive and offers a great selection of art books. The staff were friendly and very helpful. A perfect spot for relaxation! 🌿

Beautiful grounds with a relaxing vibe.

During our stay, we encountered several disappointing issues. First, the breakfast options were quite sparse and unsatisfying. Even worse, the staff seemed to struggle with service, leading to mistakes in our orders that were frustrating.

The American pancakes at Casa Hormiga are a sweet start to the day! Plus, the beautiful pool areas and charming library added to the vibe. A shout-out to the attentive staff who made us feel right at home. It's only a short stroll to local culinary gems like Papaya Maya and Rapsodians Resto Vegetariano.

We struggled with noise from nearby bars and roosters that put a dent in our sleep. Also, the breakfast options were a bit weak, and we had a couple of service slip-ups at the restaurant that dampened the experience. We expected a little more for the price.